Sakura Senior Residences - Exceptional Senior Living in Yokohama

Sakura Senior Residences ("we," "us," or "our") is committed to protecting the privacy of our residents, their families, and visitors to our online platform. This Privacy Policy explains how we collect, use, and disclose personal information in connection with our website and services. This policy complies with all applicable data protection laws, including the GDPR.

Information We Collect:

We may collect various types of information, including:

Personal Information: This includes information such as name, date of birth, address, phone number, email address, and medical information. We only collect this information when it is voluntarily provided by you or your authorized representative, and is necessary for providing services or responding to your inquiries. Medical information will be handled in strict accordance with all applicable healthcare privacy laws and regulations.
Website Usage Data: When you visit our website, we may automatically collect information such as your IP address, browser type, operating system, and the pages you visit. This information is used to improve the functionality of our website and is generally not personally identifiable.

How We Use Your Information:

We use the collected information for the following purposes:

Providing Services: To provide you with the services you have requested, including assisted living, memory care, rehabilitation, and long-term care.
Communication: To respond to your inquiries and communicate with you about your care or our services.
Website Improvement: To analyze website usage data to improve the design and functionality of our website.
Compliance: To comply with applicable laws and regulations.

Sharing Your Information:

We may share your personal information with:

Authorized Personnel: Our staff and other healthcare professionals directly involved in your care.
Third-Party Service Providers: We may use third-party service providers to assist us with various aspects of our business, such as website hosting and data analytics. These providers are contractually obligated to protect your information.
Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.

Your Rights:

You have certain rights regarding your personal information, including the right to access, correct, or delete your information, as well as the right to restrict or object to its processing. To exercise these rights, please contact us at the address below.

Data Security:

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

If you have any questions about this Privacy Policy, please contact us at:

Sakura Senior Residences
15 Sakura-dori, Floor 3,
Yokohama, Kanagawa 220-0012
Japan

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will post any changes on our website.